But who wants to buy from them again and pay shipping costs?Do not recommend!! HouseofCB ranks 167th among Women's Clothing sites. Paid more than the label price on the item!! I like the fact they offer environmentally friendly packaging and their customer service usually get back quite quickly. Double-Check the Website’s Domain Name Havent seen better one. If you see the “Outlet” icon, ... House of CB might be a new brand but it is showing no signs of slowing down with its luxury party dresses, designer shoes, accessories that help to create the perfect look. I had to do lots of chasing for nothing! HouseofCB has a consumer rating of 3.16 stars from 239 reviews indicating that most customers are generally satisfied with their purchases. don’t waste your money and nerves! Honestly the best experience! Do you like outlet shopping as much as we do? I bought a few items for my girlfriend and they are pretty high quality. I purchased a dress and needed to exchange it for a different size and did so. I emailed house of cb twice on separate occasions with some queries I had and I couldn't believe how quick I received a response. Delivery ( in my case international) is also super quick. Nordstroms Rack, Barneys Warehouse, and Saks Off 5th. Complete ripoff. Guaranteed authentic at incredible prices! How to Check If a Website or Online Store Is Legit? Xx, Our order took a few weeks, as poor customer service poor quality goods, terrible customer service and you will have to pay to return. Unfortunately, what you think is a deal may be no deal at all because of a secret that the outlets keep closely guarded. Are you unsure how to tell if a store's website is actually legit? But their other dresses arrived in perfect condition so it may just be a one off. Shop House of CB on sale at Tradesy. The sweatpants and top that I bought my daughter are of great quality and value. I just purchased this dress and it was well worth it. Clearly they never inspected it at all but keep trying to say it was not faulty (of course) but ADR will prove otherwise. The best I was offered was for the garment to be ‘looked at’ if I paid p&p to send it back to their warehouses with no guarantee any refund or exchange would be received. Hello, if i order today, will i receive by friday? Outlets at Traverse Mountain is located in Lehi, Utah just off of I-15, exit 284. These sites are distinguished from news satire (which is usually intended to be humorous) as they mislead and sometimes profit from readers' gullibility. Awful service, will never order again. Worse experience ever. All rights reserved. This shop is selling Windows 10 Pro for $110. They say they base their prices off the quality of their products and I've received better quality from pretty little thing. House Of CB is owned by 25 year-old Conna Walker. DONT GIVE UP go to trading standards etc. I have to decide how many cable outlets I want and where to put them. Think its off to trading standards i must go! Guaranteed authentic at incredible prices! Waited the 7 days - emailed them and they told me there was an issue getting stock to warehouse but would be with me end of week at the latest- I wait then query again and then it is suddenly lost in transit and they have no stock so I have to choose another dress or wait for a refund... awful experience after a 2 week wait. The packaging’s also to die for, wrapped in a beautiful gift box. Thanks for your patience, as … Today, I spotted an ad on my Facebook feed for the website "winnerattop" Someone commented on Facebook that this website is a mirror of "childtocoll". Despite numerous explanations they continue to tell me item worn and I continue to say did not go passed hips. One a month ago. Bust pushed up, great looking quality until it arrives... Bra quality was rubbish size XS yet was massive, straps did NOT WORK they just slipped off. Never even got a response back via email from HOCB. I had ordered a dress for my wife as part of an anniversary gift. It was very stressful for me to find something that I feel confident in; especially looking for something online. Then made me pay for return shipping and refused to accept the return. After reporting this to the company, they stated it couldn't have been them and I should just send the dress to the dry cleaners. Save Money With 100% Top Verified Coupons & … Great packaging. Clothes are beautiful and quality is amazing. After spending a fair amount of money on a brand new dress I was so excited to wear I am bitterly disappointed. Prom season is here, and you deserve to look and feel amazing for your big party! My emails were being replied to quickly and staff are very nice. I will never ever buy from them again and will discourage my friends also. Do you agree with The House’s star rating? It developed a fault within a couple of days and had to pay to return it for them to look at. Will never shop here again. You have to pay for your item to be returned via tracking which costs up to £10 so you have already lost money. Brought a top and a dress with the same upper body ( same chest, neckline, sleeve), After purchasing a gift for my daughter from house of CB I had to return the trousers as too small and asked for an exchange to larger size. Facebook is showing information to help you better understand the purpose of a Page. I would not hesitate to recommend House if CB and will definitely be buying my daughter more items. Thank you so much. For us, an unreserved recommendation and would be happy to come back at any time.E. This company is disgusting. Please do not buy from this company, they don't value their customers and are nothing but rude. Purchasing. Despite their many variations, these websites tend to share some common traits. Seriously have never had such a bad experience. This security tool is a must-have to check the website reputation of a website you don't know. International shipping costs £15. Dont give up or be fobbed off, you have right to a refund under the sale of goods act, take it to the Alternative Dispute Resolution or small claims court or your credit card if over £100. If you're not certain about the outfit you've gone for or think you might return it then don't bother. Somehow this company has enough funds to pay influencers extortionate fees in order to promote the brand yet have a history of bad customer service and tend to refuse refunds and returns to paying customers. I spoke to one of their reps Consumers satisfied with HouseofCB most frequently mention next day, high quality and new dress. Advertisement. This dress exceeded my expectations and I will be a returning customer. Check out these tips to learn how to get the best deal online without getting scammed. DO NOT RECOMMEND AT ALL. 2 weeks after the return they contact me and refuse to refund £159 for the dress as had marks on allegedly. It has been two weeks. Cannot wait to wear them! Fake news sites deliberately publish hoaxes and disinformation to drive web traffic inflamed by social media. Fjallraven Online Outlet - Legit or not? Purchased an item in Black Friday sale. Xx. Said they would replace but as out of stock they could only offer a gift voucher. Waste of money and time. where and which factory is it done in? Awful service, awful company. … Clothing item cost was £45 however, the orders were shipped via different methods. I placed an order on Friday as soon as I did the customer service has been exceptional I have used on line shopping a lot more this year and I can honestly say ordering with this company has been a pleasure I was kept updated right up to the delivery time as I said exceptional. If i purchased online am i able to return in store? We’re in this together! Check if a website is legit or scam, check site reputation: Powered by Site Trustworthiness API. From checking for copycats to the quality of customer service, follow these steps before you even think about paying for something online: 1. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. You aren't entitled to a refund. When compiling this House Of CB Review, I opted for a similar method to my PLT review. I bought a dress a few months ago and it was completely creased and their only suggestion was to get it steamed. It provides you all the … So in love my dress! Fabulous products, amazing design and acceptable prices. The reason I returned it in the first place was because it was FAULTY. The store showcases plenty of choices when it comes to clothes, dresses, shoes, accessories, lingerie as well as swimwear for women to make them feel confident about their looks. Also the dresses are good quality and very flattering. So I bought a handbag just before Christmas, the retail price was £120. NOT SURE HOW THEY ARE GETTING 3 & A HALF STARS WHEN NEARLY 50% OF PEOPLE GIVE ONE STAR AND ARE COMPLAINING. A free inside look at company reviews and salaries posted anonymously by employees. Women's Fashion: Shop Luxe Party Dresses, Designer Shoes & More. BUT THE RETURNS PROCESS IS awful! The best part of my shopping day today was Melissa, who gave me and my friend absolutely great service, very polite and professional! Koch,Germany. Please be careful when buying here. Im planning on getting a Kanken backpack, and I came across this website that is apparently an outlet which sells Kanken backpacks at factory price (more than 20 bucks cheaper than retail price). I have a few pair of the paris patent ieather heels in my tote. They will say they haven't revieved the item or they toi sent it back as faulty which is not true. Whether you are attending prom for the first... We’re in this together! The best part of my shopping day today was Melissa, who gave me and my friend absolutely great service, very polite and professional! I have rec'd a email confirmation aswell as a text message stating my order would be delivered today 27th november it's 16:42pm so i'm doubting it. So disappointed in this company. You have to pay shipping costs despite it is their fault that the sizes are not matching the description. Site Reputation. 2 weeks after the return is unacceptable. ONE MINUTE THEY STATE I DIDNT RETURN IT AS FAULTY AND THE NEXT MINUTE I DID, THEN THEY WILL CHANGE THEIR MIND AGAIN. Lego-outlet is the site that is selling Lego products at a very cheap rate. Share. Customer service is decent, they come back to you 1-2 time on working days. I exchanged it for the right size and the return exchange was so easy and the customer service was amazing. Arrived two days later. House Of Fraser has collected 3586 reviews with an average score of 2.82. Company refuses to replace, refund, acknowledge or do anything about this. I'm wearing this to a holiday party coming up and now I feel beautiful. Originally ordered as an early bday gift to myself in mid-July and I am only now potentially getting my returned items (they kept on being out of stock after I already asked for other items). The reps at House of CB were great in assisting in replacing the dress for my wife and she loved the dress. 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